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Home Terms of use

Terms of use

Purchase Terms in our online shop

Purchase Terms

These legal conditions govern the purchase process at the online store website www.zaguan24.com that is legally responsible ZAGUAN 24 henceforth ZAGUAN24.

The purchase of any products or services offered on www.zaguan24.com implies acceptance of these legal terms of contract, of the legal notice and the privacy policy.

ZAGUAN 24 informs the user that the language chosen for the celebration of this electronic contract is Spanish and is not intended to storage it at any trusted third party, although ZAGUAN 24 stores a record of all orders placed by customers.

If you want, you could print or copy this screen to conserve these legal conditions.

Buying Process

In our store, you will find a catalog of products and services offered by ZAGUAN 24. To purchase any of them you should follow this buying process:

1º. - Select the desired product or service by adding it to cart.

2º. - Read carefully all available information about the product or service. Prices shown next to product prices are in Euros with taxes.

3º. - Access the cart, where you can check the detail of the requested products or services, the selling price and applicable taxes.

4º. - If you are satisfied with your order, you must register by completing the form or log in with your username and password, if you are already a registered user.

5º. - Finally, you will have to provide your data and select the method of payment.

6º. - Once you have completed the payment, you will receive a confirmation email with the details of your order, if you do not receive this message please contact us.

7º. - ZAGUAN24 offers the following payment methods: Paypal and credit cards (bank gateway 4B and Visa).

8º. - If you have to make any kind of modification in the data entered in the form during the purchase process, ZAGUAN24 offers the info@zaguan24.com email address and our customer service number 653 992 387 to rectify it.

Right of Withdrawal

In compliance with the provisions of art. 101 of Legislative Royal Decree 1/2007 approving the revised text of the General Law for the Defense of Consumers and Users, the customer may execute the right of withdrawal if the purchase does not conform the expectations. The exercise of this right must be accomplished within a period of seven working days from receipt and according to the official calendar of the place where the order was delivered. To exercise this right is not allowed for customized products or services ??according to customer specifications. Neither the withdrawal of services if they has begun, as established in article 102 of that provision. The Client may exercise the right of withdrawal by sending an email to info@zaguan24.com, which should state their full name, as well as data to identify the order; in this email the desire to exercise the right of withdrawal must be provided.

Complaint Forms

ZAGUAN24 complaint forms are available in our office located in Calle Ximenez de Enciso, 24, 41004 (Sevilla). If you want to use them, you can ask their shipment via email info@zaguan24.com


These Contract Conditions are dated 01/09/2014 and any modification of the terms will be posted on the website.